Saturday, December 28, 2019

Writing Styles Essay example - 646 Words

Writing Styles In this essay I will be going into detail about three different writing styles used in health and social care. I will also be comparing the writing styles against each other. Persuasive Writing – Persuasive writing is all about trying to get someone’s attention on something. Persuasive writing use’s specific features which help the information used to become persuasive towards the audience. This could include using present tense, using emotive language, using rhetorical questions, making opinions sound like facts, as well as using powerful verbs and adjectives etc. Persuasive writing can be linked and used in many different ways. One of the ways would include health and social care. This could be linked by usage in†¦show more content†¦The journalist also always puts out a headline that would immediately get the audiences attention. The headline is always the art of the journalist work, as they see this as an opportunity to sell their story; headline could be short, snappy, and catchy. After the headline the journalist provides the audience with a short paragraph which sums up the story, some see this as a short introduction. The journalist does this to gain the audience interest. Most people know that a person’s eyes are always sighted upon small amounts of writing and imagery. So the short paragraph would make the audience show some interest towards the story. In health and social care journalistic writing is used a lot, whether this is about the stories about the NHS being published. Or when major illnesses or problems are coming. An examp0le of this would be when we went through the period of swine flue; wine flue was making its front page everywhere. This not only was a disaster but it was the journalists dream, as they new it was a hot topic to write about as it would gain many peoples attention, this would also push the journalists ratings up. All three writing styles are different from each other in variety of ways. We see as persuasive language as a main way to get the attention of someone, where as reflective language is where you speak about what had happened through-out the day. However journalistic writing talks aboutShow MoreRelatedMy Writing Style Of Writing905 Words   |  4 PagesThroughout this class I have learn many different writing styles. We used APA form of writing to type our paper and essay. I have also learned that it’s good to take your time and spend more time thinking about what to write, other than just righting a paper right off back. I have learned that it’s not a good idea to write a paper on the day it’s done, that’s more like a ruff daft. My teacher have helped me understand different point of writing. Which all writing deal with an ethos, pathos and logos, eitherRead More My Writing Style1718 Words   |  7 PagesWhenever I get a writing assignment for class, it s eems like a chore. I don’t have a problem with writing, but papers always seem to take more time than they should. Maybe this is due to poor planning on my part, but essays are usually an ordeal, and I dread actually doing the work to finish one. The task is simple enough, but putting it off always seems like a better alternative to writing. I do think about the paper that I have to write, but I do not put thoughts and ideas into a paper or outlineRead MoreMy Writing And Writing Style Essay1300 Words   |  6 Pagesbutterfly, my writing style transformed from something mediocre to something quite exceptional. In high school, even when I took advanced placement English and Literature courses, I was never good at writing. My writing would lack structure, reasoning, syntax, and a well-defined thesis statement. My inadequate grades on writing assignments lowered my self-esteem, so I assumed I would never enjoy writing papers because I believed I could never improve. However, sin ce attending a university my writing styleRead MoreMy Writing Style And Writing890 Words   |  4 PagesWriting was never a known weakness of mine. However, I could never confidently call it a strength. Throughout the course of this semester, my writing style has evolved and I have rid my writing of many habitual mistakes. I have learned to appreciate writing much more, and enjoy the moments where my mind meets words on a paper. Creativity has always been one of my strong suits, but through this course I catered my creativity to compose a variety of essays and speeches. Likewise, public speaking isRead MoreInterview Summary : Style Of Business Writing898 Words   |  4 Pages Interview Summary - The Style of Business Writing Melissa E. de Castro California State University Interview Summary - The Style of Business Writing As a pre-Business Administration or pre-business student, I interviewed a professor from my department. I conducted a classroom observation of a required Business class. The class was MGMT 102 - Business Communications taught by Randall Benfield, which I thoroughly enjoyed as a visitor. With permission, I interviewed him on Thursday, MarchRead MoreErnest Hemingways Writing Style1703 Words   |  7 Pages1952 and Nobel Prize in literature in 1954, stated Oliver. He developed a new writing style which became an inspiration to many writers. Earnest Hemingway’s work gives a glimpse of his views on society and the way to deal with problems faced by society. He conveys his own characteristics through his simple and â€Å"iceberg† writing style, and his male characters’ constant urge to prove their masculinity. Hemingway’s writing style is not the most complicated one in contrast to other authors of his time.Read More Writing Style Essay1326 Words   |  6 PagesWriting Style I hear inner Strunk and White voices of â€Å"don’t overwrite†, â€Å"write in a way that comes naturally,† and so forth, going through my head. I have visions of endless Williams examples and illustrations on clarity. I see weeks of blog writings flashing through my memory. From all of this, I now own and believe in a firm and personal definition of what style is and what good writing entails. William Strunk and E.B. White’s book The Elements of Style, along with JosephRead More Writing Style Essays1422 Words   |  6 PagesWriting Style What is writing style? I started out thinking that writing style is a personal thing and that all writers have their own style. But, this way of thinking is really just a simple way to answer the question. After more careful thought, I realized that style is actually quite the opposite of personal and original. Style is a form of standardization. As writers, we all follow certain rules and guidelines to make our point. Style is these rules and guidelines. For a writer to betterRead MoreSurvey Analysis On Writing Styles1384 Words   |  6 PagesSurvey Analysis Introduction: As someone who has a fairly unusual writing method, I set out to find other students’ methods of writing styles and compare them to mine and each other’s to see if my methods are unusual or if they are actually common among my peers. My survey consisted of five simple questions that asked about the writing process, the difficulties of writing, and how the process of revision. When I write, I dive right into the paper; I do not outline, and I do not write with aRead MoreWriting Style Fit For All Audiences1291 Words   |  6 Pages Molding A Writing Style Fit For All Audiences My goal is to learn how to make my writing flexible to satisfy different groups while keeping it on point. When looking at my current work and self reflecting I quickly recognized that my writing was sloppy and liberal. Why are my writings producing these kind of results? I formed a conclusion that my High School teachers were to blame. I was so stuck on robotically writing summaries for teachers, including English teachers, that I rarely had

Friday, December 20, 2019

Physics 1 - 1373 Words

Galileo Galilei Introduction It is no question that Galileo was an influential scientist in his time and still is today (picture located on page 6 from google.com). Though his most notable discoveries were in the field of astronomy, we cannot label him simply as an astronomer. He authored many important works including, Sidereal Messenger (also known as Starry Messenger), but unfortunately, due to the power of the Catholic church in his native Italy, his work in astronomy was widely rejected by his countrymen. His contributions to physics also place him in the ranks of the greatest scientists of all time. Without Galileo’s contributions to astronomy, mathematics, and physics, we would lack many basic understandings of the universe and†¦show more content†¦However, contrary to legend, he did not experiment by dropping weights off the leaning tower of Pisa but rather by rolling spheres down an inclined plane. Galileo’s most famous discoveries are his contributions to astronomy. Though he did not invent the telescope (it had long been used by sailors and soldiers to view objects in the distance) he improved upon it. The telescope used to view the heavens was supposedly brought to Venice by the Dutch in 1609. Catching wind of this, Galileo built his own telescope and then within a week made another improved version (Rosen, 180). He used it to observe Earth’s moon and other bodies in the solar system. He was the first to observe the phases of Venus, the composite structure of Saturn, Jupiter’s four moons, and mountains on Earth’s moon. Pictured above is Galileo’s personal telescope. Galileo’s description of the moon was also a point of controversy. As Galileo observed, and as we know today, the moon is a solid object whose surface is rough: covered with mountains and craters. Though this does not shock us, to those living in 17th century Italy, this description was frightening because it did not coincide with a description of the moon in the book of Revelation. The crescent moon, as it appears in the described image, is smooth, possibly translucent, and immaculate. He also developed a mathematical formula for determining the height of theShow MoreRelatedMastering Physics Assignment 12834 Words   |  12 PagesAssignment 1: Kinematics in 2 and 3 Dimensions Due: 2:00am on Saturday, September 4, 2010 Note: To understand how points are awarded, read your instructors Grading Policy. [Switch to Standard Assignment View] Arrow Hits Apple An arrow is shot at an angle of above the horizontal. The arrow hits a tree a horizontal distance away, at the same height above the ground as it was shot. Use for the magnitude of the acceleration due to gravity. Part A Find , the time that the arrowRead MorePhysics Unit 8 Assignment 1663 Words   |  3 PagesUnit 8 Assignment 1 20. Because the magnetic force which deflects the electrons is defined by F = q * v x B (v x B is the cross product of the 2 vectors), so: The force vector would always be perpendicular to both the v and B vectors. Since the force is perpendicular to the electrons velocity vector, and thus the path of the electrons, the work done by the field on the electrons is 0, because W = F*d*cos(theta), and theta=90 degrees, therefore cos(theta)=0, and W=0 If W = 0 thenRead MorePhysics 1 Midterm Exam Review 21359 Words   |  6 PagesPHYSICS 1 MIDTERM EXAM REVIEW #2 1. A 6.0-N force and an 8.0-N force act concurrently on a point. As the angle between these forces increases from 0 ° to 90 °, the magnitude of their resultant (1) decreases (2) increases (3) remains the same 2. A car increases its speed from 9.6 m/s to 11.2 m/s in 4.0 s. The average acceleration of the car during this 4.0-second interval is (1) 0.40 m/s2 (3) 2.8 m/s2 (2) 2.4 m/s2 (4) 5.2 m/s2 3. What is the speed of a 2.5-kilogram mass afterRead MoreThe Education and Skills Needed to Become a Physicist Essay920 Words   |  4 Pagescuriosity to be devoted to their pathway, which can be obtained as a imaginative child. From there, Dr. Michio Kaku states the physical learning begins. In high school, he thinks the best opportunities lie in physics books and science fair projects. (1) These practices introduce the basis of physics. If needed, an interview with a physicist can help devote the passion to the job. A basic math knowledge is required so Calculus and other math classes will aid the journey. Also, good grades throughout theRead MoreFeasibility Report On Instructions For Building A Folded Paper985 Words   |  4 Pages101: Physics for the Nonscientist is a course that aims to introduce the â€Å"nature of physical universe and the application of physical principles to life in the modern world† at Iowa State University (ISU Catalog). According to its syllabu s, PHYS 101 is a 3 credits course with only lectures but not labs. Hence, the students in the course will not have the opportunity to experiment with the knowledge learned from lectures. It is almost impossible to learn physics just by theories because physics is allRead MorePlank, Einstein and Black Body Radiation1400 Words   |  6 Pagesand Black Body Radiation. Part 1. Trace the development of the understanding of â€Å"black body radiation† and assess Einstein’s contribution to quantum theory with particular reference to it. Some recent scientific discoveries have been developed during periods of war and have not necessarily been of an altruistic nature. Discuss Einstein and Plank’s differing views of the role society and politics played in scientific research. Towards the end of the 19th century physics was mostly thought to be at anRead MoreI Am Interested Into Learning1244 Words   |  5 Pages I have struggled with Calculus 1 and with Physics 1 and while initially that was very discouraging and made me want nothing to do with either subject, I now feel that struggling through those subjects may be the best thing I can do for myself, especially if my goal is to become an engineer. At the beginning of the year, I told my roommates that I wanted nothing to do with Physics or Calculus after this semester and yet now, I find myself enrolled in both Physics 2 and Calculus 2. I have enjoyedRead MoreQuantum Mechanics and Islam Essay1602 Words   |  7 Pages Introduction Quantum mechanics or also known as quantum physics is a field of science which studies the behaviour of particles at sub-atomic level. This theory tells us that short-lived pairs of particles and their antiparticles are constantly being created and destroyed in an apparently empty space. In quantum mechanics the weird behaviour of electrons are not accurately explained and until now not a single theory is acceptable by the whole scientific community to postulate the phenomena. TheRead MoreThe Paradox From Zeno And Mctaggart Essay1539 Words   |  7 Pagesmodern science has potential solved the paradox put forth by McTaggart. Both of these paradoxes have a enormous repercussion on how objective fact about the world can be understood. I claim that McTaggart’s theory of time can be solved by modern physics as Einstein’s theory of relativity makes time a relative factor in how time is understood. Before discussing the idea of paradoxes, I will first describe what a paradox is. A paradox, strictly speaking, is when a theory with logical premisesRead MoreWhen Diving Into The Details Of Gravitational Theories800 Words   |  4 Pagescornerstone of modern physics, and is strongly supported by observations. In fact, all the experiments carried out so far are consistent with it [36], and no evidence to show that such a symmetry must be broken at certain energy scales, although it is arguable that such constraints in the gravitational sector are much weaker than those in the matter sector [37]. It should be emphasized that, the breaking of Lorentz invariance can have significant ef- fects on the low-energy physics through the interactions

Thursday, December 12, 2019

National Safety and Quality Health Clinics - MyAssignmenthelp.com

Question: Discuss about the National Safety and Quality Health Clinics. Answer: Introduction: The Hearing Service Program was launched in 1997 and offers examination and hearing devices for eligible Australians and specialised services for specific groups nationwide. This program is managed and administered by the Department of Health. The Department is a key stakeholder for this program and offers information regarding eligibility, the location of sites, resolve complaints, and advise Ministers on strategic policy. The program aims to reduce the incidence and effects of avoidable hearing loss in Australia. Hearing Service Program achieves this objective by offering access to high-quality hearing services and devices to Australians of all ages. Hearing loss is a significant problem in Australia, which affects both indigenous and non-indigenous Australians. In 2005, it was estimated that approximately 3.55 million Australians had hearing problems. The same study notes by 2050, one in every four Australians will be diagnosed with a hearing problem. Aboriginal Australians are the most affected population in the community. Between 2012 and 2013, approximately one in every eight indigenous people reported having a hearing problem. The rate of hearing loss between aboriginal and non-aboriginal people is 1.3 (Australian Bureau of Statistics, 2015). Hearing loss has been found to increase the rate of cognitive decline. In one study, it was revealed that hearing loss was directed related to dementia. The study involving 4,463 subjects, found that 16.3% of those who had hearing loss developed dementia (Gurgel et al., 2014). This study concluded that hearing problems might result in cognitive dysfunction in seniors aged 65 and above. The Health Service Program achieves its mandate in various ways. Firstly, eligible clients have a choice of service provider. There are up to 270 selected providers of this program in approximately 3000 locations across Australia (Hearing Services, 2017). The high number of service providers aims to make the services available to a wider percentage of the population. Secondly, the program provides a hearing assessment. Hearing assessment is a pass-fail screening, performed with a variety of tools to determine a persons hearing ability or sensitivity. Thirdly, the Hearing Service Program offer advice and support about hearing loss. Most of the advice and support entails ways of improving the quality of life for those experiencing hearing loss. Empirical evidence suggests that hearing loss can cause communication disorders, loneliness, dependence and isolation (Ciorba et al., 2012). Finally, the program helps in fitting subsidised hearing device as well as maintenance if needed. The Hearing Service Program uses a wide variety of resources to offer services to Australians. The primary resource that is used to make the program successful is hearing devices. Clients who have hearing problems are given hearing devices to restore their normal functioning. In fact, from July 2016 to June 2017, the Program had fitted about 395, 829 hearing devices (Hearing Services, 2017). This program also uses a website and online portal to assist in service provision. The website offers comprehensive information about the service including eligibility and how to access the service providers in different locations across Australia. Individuals who have hearing problems can connect with the service through a specific telephone number or email. The other resources for this program include both permanent and mobile service centres. Mobile health services including mobile clinics in urban areas play an important role in delivering health care service (Jamir et al., 2013). The mobile service centres for Health Service Program help to offer services to the marginalised and underserved people in the community. Some clients with hearing problems are given listening devices if they deserve. Ethical considerations The Health Service Program promotes the interest of Australians specifically those with hearing problems. The structure of the program connects both clients and healthcare professionals. In promoting the interests of the Australians, Health Service Program offers hearing assessment, advice, hearing devices and maintenance to eligible clients. Recent studies indicate that the use of hearing aids is beneficial to the elderly. For instance, users of hearing aids experience less depression and anxiety. The rate of depression in elders who use hearing aid is mainly measured using a geriatric depression scale (Ciorba et al., 2012). Another perspective of ethics is improving the quality of health for the entire population. By offering hearing devices and advice, the Health Service Program addresses the issues of communication in the community as well as allowing people to participate in social situations. Further, the program allows people with hearing loss to be employed and pursue educati on. Mitigating risk harm linked to the provision of healthcare is a policy priority. The ability to prevent harm is a fundamental aspect of the overall quality of care (Nabhan et al., 2012). Evidence suggests that a significant number of harms in the delivery of healthcare occur due to human factors. These harms are propagated by the complexity of healthcare systems and process, which insinuates that an increased partnership between human factors and health science is needed (Carayon Wood, 2010). The Hearing Service Program prevents harm by focusing on human factors. The program emphasises on hearing assessment before any treatment is administered. In case the assessment identifies that the client would benefit from hearing device, they are offered a fully subsidised hearing device. The initial step of hearing assessment is important in preventing harm and offering treatment to only the deserving clients. The program offers services to all Australians regardless of their cultural and ethnic background, gender and race. There are specific services for specific groups across Australia. The main groups that receive assistance in the community are older Australians, under 26 years, veterans, indigenous Australians, disabled people and Australian defence force. Besides, the hearing services and hearing devices are fairly distributed to deserving clients. Eligible clients from both aboriginal and non-aboriginal communities might receive devices at no cost. Another option is offering partially subsidised hearing devices to the Australians with hearing problems. The fairness of this program aims to eliminate the health inequality between aboriginal Australians and non-aboriginal Australians. A recent study has identified that indigenous Australians experience poorer health outcomes compared to non-Australians (Ong et al., 2012). Respect is invoked as an important element of professionalism and ethics in medicine (Beach et al., 2007). The Hearing Service Program portrays respect for Australians to act freely and make their own choices. Those who want to benefit from this program are allowed to check for eligibility on their will. Patients who are eligible for the service proceed to seek service from help from the verified service providers. The eligibility for Hearing Service Program is guaranteed through the Community Service Obligation (CSO) element of the program. Hence, the Australians are not obliged to get services from the program. Respect also exists between clients and healthcare professionals who seek the services of this program. In any handover, face-to-face, phone or email, patient confidentiality should be respected (Pascoe et al., 2014). The Hearing Service Program values patient confidentiality. The privacy of personal information is guarded according to two main policies which are APP privacy policy and Privacy Commissioners Guideline for Federal and ACT Government Websites. The collected personal information might be shared with third parties including hearing service providers and healthcare professionals. Personal information is shared with the objective of administration as well as clinical delivery. Risk identification and management The program has a documentation framework that keeps clients information. Sufficient record retention is an important practice towards promoting patient safety. Keeping clients records for an extended time is beneficial to monitor client health, even when the clients are not actively getting care. Electronic Health Record (EHR) has been found to improve patient safety (Vanderpool, 2015). Record keeping is also an integral element in resolving professional and legal incidents in medical practice (Pirie, 2011). In addition, the Hearing Service Program has instituted reconsideration and appeals guidelines to enhance patient safety. Clients can request for reconsideration for decisions that affect them. For example, a client can request for reconsideration to be allocated a qualified practitioner or to get authorization for hearing device replacement. The hearing device maintenance service is also meant to enhance patient safety. Finally, the program offers adequate information to patien ts on the available hearing devices to help them in decision-making. For instance, it offers information on the difference between personal sound amplification products (PSAPs) and hearing aids. Once the clients are informed, safety is enhanced. The Health Service Program has established a framework for compliance with mandatory Federal and State regulations. As outlined in a previous paragraph, the Hearing Service Program is managed and administered by the department of health. Thus, the department of health helps in the implementation of mandatory federal and state regulations. To help address potential risks, mandatory federal and state regulations are quoted where necessary and where they apply in the program. Hence, the program is well suited to manage risk relating to federal and state regulations. Potential medical error Medical errors result in severe health problems and are a threat to patient safety. Since all patients are susceptible, medical errors are costly from a human, social and economic point of view (Car et al., 2016). The Hearing Service Program addresses the risk of medical errors in several ways. The first technique is through the provision of information for both the patients and providers. Information on how to access hearing sensitivity and fit hearing devices helps to prevent potential medical errors. The second strategy is effective communication (Lyndon et al., 2011). Healthcare professionals are encouraged to communicate with their clients by offering consumer checklist and addressing complaints. Collaboration is the third way to which the program addresses potential medical errors. Healthcare professionals also seek consent before fitting hearing devices. When seeking consent, healthcare providers also recognise patient needs and apply better techniques to handle them. The Hearing Service Program has been designed based on the existing policies. The entire program is governed by the Hearing Services Administration Act 1997 and other pertinent acts. These include Electronic Transaction Act 1975 and Australian Hearing Services Act 1991 (Office of Hearing Services, 2017). Besides, the Hearing Service Program has a framework for the adoption and implementation of new policies. Based on its current structure, the program is in a position to address risks emanating from existing and future policy. A possible future policy is the elimination of subsidised hearing devices and extension of this service to those who hold private insurance and Medicare. Legislation impacting the field of healthcare The program has the capacity to manage risks relating to this field due to its framework. The Hearing Service Program upholds the People-Centred Health Care as required by the WHO. Additionally, it observes the Therapeutic Goods Act 1989 and 2002. The department of health, which administers this program, strives to inform the providers and patients of the legislation effective healthcare and ways of compliance. Other pertinent legislation includes Private Health Insurance 2009, Aged Care 2013 and Australian Aged Care Quality Act 2013 (Department of Health, 2017). Various quality and safety initiatives and activities have been integrated into the Hearing Service Program. Standard one of the NSQHS focuses on governance for safety and quality. Based on this standard, the program accepts and analyses client complaints. Also, the Hearing Program promotes patient respect by encouraging providers to seek patient consent. There are further monthly and annual reports meant to improve the quality of care. Standard two of the NSQHS emphasise on partnering with consumers. Omeni and colleagues found that service user involvement has a positive effect on the quality of health services. In the Hearing Service Program, patients are involved through communication, provision of consumer checklist and physician-patient collaboration (Omeni et al., 2014). The third standard of NSQHS outlines the prevention and control of healthcare linked infections. In a hospital setting, nosocomial infections are those acquired in the course of treatment. These infections can lead to morbidity and mortality. Most of these infections are preventable by adhering to simple guidelines (Revelas, 2012). In non-hospital setting, nosocomial infections can be described as the secondary illnesses that occur during treatment. The Hearing Service Program fits hearing devices to the eligible clients only. The program also offers information on the available hearing devices to prevent adverse outcomes. Standard four of the NSQHS delineates medication safety (NSQHS Standards, 2012). In line with this standard, the program requires service providers to document patient details. Hearing devices are maintained and might be changed to improve safety. Healthcare professionals communicate treatment to ensure patients have a good understanding of the interventions. Recen t literature indicates that medication safety can be promoted through five rights, the right patient, drug, time, dosage and route (Grissinger, 2010). Another NSQHS standard that relates to the selected program is number six, clinical handover. There are well documented clinical handovers, which are face-to-face, telephone and email. Conclusion As discussed in this scholarly paper, Hearing Service Program has an objective of reducing the incidence and implications of the avoidable hearing loss. The program serves the wider Australian community by offering free hearing assessment as well as hearing and listening devices. The key ethical considerations of this program are patient consent, promoting the interest of those with hearing loss, serving Australians without discrimination, observing respect and patient confidentiality. In its risk management, the program has established frameworks for reporting incidences, expressing dissatisfaction, documentation and structures of implementing pertinent policies. Besides, the Hearing Service Program observes and promotes standards one, two, three, four, and six as outlined by NSQHS. The program statistics can determine the effectiveness of the program. Between 2016 and 2017, the program served 922,054 clients and issued 395,829 hearing devices. It is evident that the program serves a significant number of people. The number of complaints has been declining progressively. In the financial year 2014-2015, there were 125 complaints, in 2015-2016, there were 119 and 2016-2017, there were 101 (Hearing Services, 2017). The decline shows that the number of satisfied clients has been increasing. The Hearing Service Program is a successful program that allows Australians to enjoy a better quality of life. Bibliography Australian Bureau of Statistics, 2015. Ear Diseases and Hearing Problems. [Online] Available at: https://www.abs.gov.au/ausstats/abs@.nsf/0/0BBD25C6FF8BDB06CA257C2F001458BF?opendocument [Accessed 26 September 2017]. Beach, M., Duggan, P., Cassel, C. Geller, G., 2007. What does respectmean? Exploring the moral obligation of health professionals to respect patients. Journal of general internal medicine, 22(5), pp.692-95. Carayon, P. Wood, K., 2010. Patient Safety: The Role of Human Factors and Systems Engineering. Information Knowledge Systems Management, 153(1), pp.23-46. Car, L. et al., 2016. Identification of priorities for improvement of medication safety in primary care: a PRIORITIZE study. BMC family practice, 17(1), p.160. Ciorba, A., Bianchini, C., Pelucchi, S. Pastore, A., 2012. The impact of hearing loss on the quality of life of elderly adults. Clinical interventions in aging, 7(1), pp.159-63. Department of Health, 2017. Legislation administered by the Minister for Health. [Online] Available at: https://www.health.gov.au/internet/main/publishing.nsf/Content/health-eta2.htm [Accessed 26 September 2017]. Grissinger, M., 2010. The five rights: a destination without a map. Pharmacy and Therapeutics, 35(10), p.542. Gurgel, R. et al., 2014. Relationship of hearing loss and dementia: a prospective, population-based study. Otology neurotology, 35(5), pp.775-81. Hearing Services, 2017. Hearing Services Program. [Online] Available at: https://hearingservices.gov.au/ [Accessed 26 September 2017]. Jamir, L., Nongkynrih, B. Gupta, S.K., 2013. Mobile Health Clinics: Meeting Health Needs of the Urban Underserved. Indian J Community Med, 38(3), pp.132-34. Lyndon, A., Zlatnik, M. Wachter, R., 2011. Effective physician-nurse communication: a patient safety essential for labor and delivery. American journal of obstetrics and gynecology, 205(2), pp.91-96. Nabhan, M. et al., 2012. What is preventable harm in healthcare? A systematic review of definitions. BMC health services research, 12(1), p.128. NSQHS Standards, 2012. National Safety and Quality Health Service Standards. [Online] Available at: https://www.safetyandquality.gov.au/wp-content/uploads/2011/09/NSQHS-Standards-Sept-2012.pdf [Accessed 26 September 2017]. Office of Hearing Services, 2017. Hearing Service Program. [Online] Available at: https://www.hearingservices.gov.au/wps/wcm/connect/0ecf7bff-e412-43c1-908e-d5686e7af69b/Legislation.pdf?MOD=AJPERES [Accessed 26 September 2017]. Omeni, E. et al., 2014. Service user involvement: impact and participation: a survey of service user and staff perspectives. BMC health services research, 14(1), p.491. Ong, K., Carter, R., Kelaher, M. Anderson, I., 2012. Differences in primary health care delivery to Australias Indigenous population: a template for use in economic evaluations. BMC health services research, 12(1), p.307. Pascoe, H., Gill, S., Hughes, A. McCall-White, M., 2014. Clinical handover: An audit from Australia. The Australasian medical journal, 7(9), pp.363-71. Pirie, S., 2011. Documentation and record keeping. J Perioper Pract, 21(1), pp.22-27. Revelas, A., 2012. Healthcareassociated infections: A public health problem. Niger medical journal, 53(2), pp.59-64. Vanderpool, D., 2015. EHR DOCUMENTATION: How to Keep Your Patients Safe, Keep Your Hard-Earned Money, and Stay Out of Court. Innovations in clinical neuroscience, 12(7), pp.34-38.